Research

Task Usability can facilitate qualitative research (eg, one-on-one interviews, focus groups and user testing sessions) to understand the information needs of key audiences.


Analysis

Qualitative research is analysed along with quantitative data (eg, website statistics) to define key issues and trends.


Recommendations

Key issues and trends from the research and analysis inform recommendations for website navigation, content and design.


Engagement

Task Usability can promote enthusiasm and buy in for website improvement with a UX focus through workshops with staff and presentations to senior management.


Pricing

Research (including interviews, focus groups and user testing sessions) – $80 hourly rate

Reports –  $350 flat rate

Workshops and presentations – $80 hourly rate for preparation, $250 for 1/1.5 hr session.