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Research

Task Usability can facilitate qualitative research (eg, one-on-one interviews, focus groups and user testing sessions), with internal and external stakeholders, to understand the information needs of key audiences.


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Analysis

Qualitative research is analysed along with quantitative data (eg, website statistics) to define key issues and trends.


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Recommendations

Key issues and trends from the research and analysis inform recommendations for website navigation, content and design.


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Engagement

Task Usability can promote enthusiasm and buy in for website improvement with a UX focus through workshops with staff and presentations to senior management.

Training workshops and mentoring can also increase UX engagement – learn more about UX training.


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Pricing packages*

Expert review – $650
This includes consultation with key staff and priority recommendations.

Tailored research and recommendations – $1,450
This includes user research with internal and external audiences and comprehensive user-driven recommendations.

User testing add on – $1,850
Services provided in all packages above, plus 5-7 user testing sessions.

Engagement add on – $2,340
Services provided in all packages above, plus one presentation or workshop.

*Prices exclude GST. These packages are a guide – pricing may vary depending on client needs.