Task Usability can facilitate qualitative research (eg, one-on-one interviews, focus groups and user testing sessions), with internal and external stakeholders, to understand the information needs of key audiences.



Qualitative research is analysed along with quantitative data (eg, website statistics) to define key issues and trends.



Key issues and trends from the research and analysis inform recommendations for website navigation, content and design.



Task Usability can promote enthusiasm and buy in for website improvement with a UX focus through workshops with staff and presentations to senior management.

Training workshops and mentoring can also increase UX engagement – learn more about UX training.


Pricing packages*

Expert review – $650
This includes consultation with key staff and priority recommendations.

Tailored research and recommendations – $1,450
This includes user research with internal and external audiences and comprehensive user-driven recommendations.

User testing add on – $1,850
Services provided in all packages above, plus 5-7 user testing sessions.

Engagement add on – $2,340
Services provided in all packages above, plus one presentation or workshop.

*Prices exclude GST. These packages are a guide – pricing may vary depending on client needs.