How we can HELP
Task Usability can help you ASSESS what you've got, REWORK design, REWRITE content and RESTRUCTURE navigation to improve the performance of your website by FOCUSING on your visitor's needs.
Thinking about why people come to your website by defining key tasks will help you improve the user experience of your website.
If a child asked you for an ice cream (something that happens a lot in my household!), would you give them one, and then another, and then another 10? Social media algorithms are constantly serving us more of what we want … and it’s not healthy. This approach is not the cause but has been a contributor to divisions in the world.
Stepping into the shoes of the visitors to your website to understand their ‘key tasks’ will help you improve the user experience of your website.
You only have a few seconds to engage a visitor and help them find the information they are looking for so you need to make them count!
Wellington Girl’s College have launched their new website … and I’m excited!!
I had the pleasure of working with Wellington Girl’s College earlier this year. They were redeveloping their website and my role was to do user research with the school community (to understand their digital communications needs) and make some recommendations for how to present and structure the new website.
If you want people to view your video content you need to give them the 'highlights' and run time up front. Then they can click (or not) with confidence, instead of seeing it as a mystery black box ... and moving on.