With the popularity of social media, and the potential of apps, is the age of the website on the wane? I believe a useful, resource-rich website is still a good foundation from which social media and apps can hang off, and point towards.
Read MoreUniversity websites can be overwhelming, with large volumes of information that can confuse rather than communicate effectively.
Read MoreWhen you're too attached to your web content but need to let (some of it) go, focus on user needs and get another opinion.
Read MoreIf we STOP and think, slow down and listen when work and life gets stressful, we might be able to access the agility we need to get back on track quicker.
Read MoreBe creative in your social media channels and be a good 'friend' so your followers find your content interesting, useful and relevant ... not annoying!
Read MoreRecently I needed to find some information for a loved one in an immediate crisis. Stress levels and heart rates were high and I needed some good information to help understand what was going on and the best way I could help.
Read MoreHave you ever been swayed by a salesperson saying 'I've got one just like it' when making a purchasing decision? Social proof, or the influence of other people's behaviour on your own, can be used on websites to support the real-life activity and credibility of your organisation. But don't over promise and under deliver.
Read MoreHow can you ensure the design of your website reflects your visitors' needs and organisation's 'personality'? Identify visitor key tasks and key words to describe your personality, include them in your design brief, and use them as criteria to assess the options.
Read MoreOn April 12th I had the great opportunity to represent the Community Comms Collective at TechSoup New Zealand's 2016 conference—Advance: 2020—Connect. Innovate. Change., and speak on the importance of website usability for not-for-profit organisations.
Read MoreI'm a bit overwhelmed. Overwhelmed with the juggle of work and home stuff. The multitude of TASKS. And they're all constantly running around in my head. Yes, the TASK olympics is going on in my head and it's causing a meltdown!
Read MoreThis post is not about kebabs, or pizza, or fish and chips. It's kind of about housework and a lot about options ... more specifically, making options clear on the small screen version of your website.
Read MoreI'm speaking at the TechSoup New Zealand conference next week. A prospect which both excites and daunts me. Full of ideas I started on the presentation with a hiss and a roar. I was pretty happy with it when I did a first run through with my partner ... who tore it to pieces ... in a good way.
Read MoreAre the older people in your life more like my 81-year-old Dad? ... or do they enjoy and embrace all that technology has to offer?
Read MoreWhen you're in a usability frame of mind you notice good and bad user experiences everyday. What if you analyse these? Are there parallels that can help improve your website? ... product? ... service? ... life in general?
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